TOEFL Essay Topic 160 - When people need to complain about a product or poor service, some prefer to complain in writing and others prefer to complain in person. Which way do you prefer? Use specific reasons and examples to support your answer.
To complain about something can be both in writing or in person. Everyone has its favorite way from both of
To complain about something can be both in writing or in person. Everyone has its favorite way from both of these. I myself prefer to use writing to start with my complain for the most of the cases.
I believe that to start with your complain by writing is a polit and effecient way. For example, once I bought a computer from a hifi store. It went wrong in a couple of weeks. I was a bit mad when I found about it. Then I wrote a complain letter with a kind of strong words to the department store where I bought my computer. After a week, I got a reply from the store, in the letter they both expressed sorry and give me a satisfactory solution. I felt that that is the reply that I was waiting for. So in this case my writing about the complain really worked well. After this matter I did believe this is the one of the best way to express my complaining.
Writing to someone to complain works in the most of the cases. However it is not a absolute effecient way. Sometimes you need to take yourself personally to the case. Here I remembered a example: a friend of mine bought a book in a book store once. When he came home, he found that some pages was damaged. he needs the book desperately. He went back to the bookstore and complained that the book shoul not be in such a condition. He got changed direct and went home again. He managed finishing reading it before the final examation started.
In short, no matter we complain in writing or in person, we have to be flexible. We must take one way or another according to the situation. In some cases maybe you need to use these both ways to complain.
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