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GMAT Essay Topic 434 - The following appeared in a memo from the customer service division to the manager of Mammon Savings and Loan. "We believe that improved customer service is the best way for us to differentiate ourselves from competitors and attract new customers. We can offer our customers better service by reducing waiting time in teller lines from an average of six minutes to an average of three. By opening for business at 8:30 instead of 9:00, and by remaining open for an additional hour beyond our current closing time, we will be better able to accommodate the busy schedules of our customers. These changes will enhance our bank's image as the most customer-friendly bank in town and give us the edge over our competition." Discuss how well reasoned . . . Etc.


t-434 Score:5 September 13th, 2016 by findscore.com
The argument is seriously flawed because it makes dubious assumptions and offers unreliable evidence. It claims that the bank starts executing improved customer services, and then simplistically go... Read more
competitive edge of bank Score:3.5 July 12th, 2016 by findscore.com
The author of the argument concludes that by reducing average waiting time in teller lines from 6 minutes to an average of three, by opening for business early and staying open for an additional ho... Read more
No title Score:5 September 5th, 2015 by findscore.com
In this argument, the author suggests that enhanced customer service is the optimal choice to earn the advantage over their competitors and attract new customers.To substantiate his argument,the au... Read more
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No title Score:5 May 30th, 2015 by findscore.com
In the argument, the author concludes that the company needs to improvise on its customer service quality in order to stand out, effectively compete with its competitors and attract new customers. ... Read more
Competitive Edge of a Bank Score:4 August 31st, 2014 by findscore.com
The author's argument that enhancing the bank's image as the most customer-friendly bank can give it an edge over competitors is flawed. In drawing this conclusion, the author not only fails to tak... Read more
No title Score:5 June 11th, 2014 by findscore.com
The customer service division of Mammon Savings and Loan presented an argument to the manager that improved customer services will help us to attract new customers and also give us competitive edge... Read more
Mammon savings and loan Score:4.5 January 7th, 2014 by findscore.com
In the argument, the author claimed that improved customer service is the best way for the bank to differentiate them from competitors and attract new customers. The author offered several ways to ... Read more
bbbbbbbbbbbbb Score:5.5 April 11th, 2013 by findscore.com
The manager of Mammon Savings and Loan claimed that, in order to have the company differentiated from competitors, itself will have to improved customers service. Moreover, to enhance the quality o... Read more
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Banking competition Score:5.5 January 24th, 2013 by findscore.com
In order to distinguish itself from its competitors, a memo from the customer service division of Mammon Savings and Loan bank assumes that the most optimum method to do so is to enhance service to... Read more
industry standards Score:4 November 30th, 2011 by findscore.com
The customer service division of Mammon Savings and Loan proposes extension of work hours and reduction of average service time to differentiate themselves from competition and thus attract more cu... Read more
Improved Customer Service Score:4 June 13th, 2011 by findscore.com
The memo customer Service division sent to the manager of Mammon Savings and Loan is flawed. There are many factors that influence the perception of the clients' customer service in a certain compa... Read more
ARGUMENT Score:4.5 November 22nd, 2010 by findscore.com
The conclusion endorsed in this argument is that the Mommon will have to improve their service to attract more customers. Several reasons are offere in support of this argument. To support this arg... Read more
Competitive advantage Score:4.5 September 13th, 2010 by findscore.com
The argument proposes to improve Mammon Company’s competitive edge over the other companies by improving customer service. The argument states that this could be achieve through a reduction in wait... Read more
Concrete improvements are not necessarily what improves cust Score:4 July 21st, 2010 by findscore.com
Customer service's memo to the Mammon Savings and Loan manager is attempting to reason various new initiatives which the department feels may help to attain new customers. The proposed changes are ... Read more
Quality or Quantity Score:5 January 22nd, 2010 by findscore.com
The argument presented in not entirely convincing and leaves spaces to many questionable issues. It omits some important concerns that must be addressed to substantiate the argument. The argument f... Read more
No title Score:5 September 20th, 2009 by findscore.com
In the argument the customer service department of Mammon savings and Loan suggests to reduce the waiting time for cutomer in the teller lines and increase the office hours of the bank to help enah... Read more
improved customer service Score:5.5 June 21st, 2008 by findscore.com
The author of the memo sending from customer service division to the manager of Mammon Savings and Loan concluded that improving customer service is the best way for them to differentiate themselve... Read more
Costumer service is not all Score:5.5 March 7th, 2007 by findscore.com
The argument presented in the above memorandum is not entirely convincing and leaves space to many questionable issues. It basically fails in providing further explanations to convince us that exte... Read more
time is not everything Score:4.5 September 11th, 2006 by findscore.com
While extended work hour and reduced waiting time do benefit to customers, the conclusion that this method will attract new customers is flawed. The reasons are in three aspects.First of all, t... Read more
No title Score:5 September 8th, 2006 by findscore.com
The above argument about improving customer service omits some important analyses. While we improve our customer services such as reducing waiting time, opening longer time and accommodating the bu... Read more
No title Score:5 September 8th, 2006 by findscore.com
Admittedly, better customer services are definitely a competitive advantage over our competitors. However, it is usually not the customer services that most differentiate us from the competitors. R... Read more
No title Score:5.5 September 8th, 2006 by findscore.com
Admittedly, better customer services are definitely a competitive advantage over our competitors. However, it is usually not the customer services that most differentiate us from the competitors. R... Read more
September 8, 2006